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Question
So, I work at a company that's a well know distributor. But because we're so big, we pretty much only sell to account customers, or non-account customers buying large items/a lot of items.
But because we're a well known name we get a lot of calls from Joe Blow off the street wanting something, so we all have a list of re-sellers at our desk.
Now in customer service we're all at cubicles and we can hear what our neighbours are saying, and the girl on the other side of one of my walls keeps saying resaler.
Resaler is not a word (I looked it up). In fact every time she says it, I think of sailors. I know that it's confusing customers because she often repeats herself quite a few times when talking to her.
It's driving me a bit batty, and I just want to yell over the wall to her "RESELLER!"
Seriously though, I kind of want to tell her, but don't want to be rude or snotty, how should I go about it? Or should I just leave it alone?
But because we're a well known name we get a lot of calls from Joe Blow off the street wanting something, so we all have a list of re-sellers at our desk.
Now in customer service we're all at cubicles and we can hear what our neighbours are saying, and the girl on the other side of one of my walls keeps saying resaler.
Resaler is not a word (I looked it up). In fact every time she says it, I think of sailors. I know that it's confusing customers because she often repeats herself quite a few times when talking to her.
It's driving me a bit batty, and I just want to yell over the wall to her "RESELLER!"
Seriously though, I kind of want to tell her, but don't want to be rude or snotty, how should I go about it? Or should I just leave it alone?
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I talk to her over the wall sometimes. She is friendly though. I've pretty much decided next time I hear her say it, I'll try to casually mention it.
Thanks for the advice!