Hotmail does work for me, and unfortunetly i still have to say Thermo FIsher Scientific formerly Thermo Electron, obviously I work in the West Palm Beach location and yes I work in customer services for the parts depatment, this is truelly wayy too weird. I hate SAP by the way I've never used it before and I only got trained on it for 2 1/2 days, so to say I'm a little overwhelmed would be an understatement... This is truelly too funny, for all I know you might of called me and you wouldn't even know it was me...... And I truelly hate getting the Canadia orders because your customer numbers never work on my system..... SO what division do you deal with?