Yeah, being in Canada makes us a bit more removed, and so the President's like "This is ridiculous, we're far too busy for this!" and said we could drop it. :P
Ha, the parts department, out parts department has 3 people in it. :P Jean, Diane and, well Gerly *was* there last I went to work, but I also got a notice that she was leaving, so it might be someone else by now.
Also, lab side uses a different program for orders than parts, but I'd imagine they'd be different regardless. We use QuickQuote in Sessions (like MS Dos windows). Also I had a *month* of training, well, the first time, now I just get a half day and I'm thrown back in ('cause I only work the summers), so we definitely haven't accidentally spoken (but that'd be cool!)
As for the Canadian thing, you have *no* idea how frustrating it is on the other side. And it happens everywhere. The majority of our vendors are American, and sometimes they'll try to tell me that *I'm* wrong! "No sir, I'm pretty sure I'm in Canada, and if you try to bill this to Pennsylvania you won't get paid." Also, while *most* of Fisher US and Fisher Canada's cat numbers are the same they aren't always. Gah.
Specifically, I'm in Fisher's lab side customer service. But mostly I fill out the faxed in orders. Sometimes I answer the phones.
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Ha, the parts department, out parts department has 3 people in it. :P Jean, Diane and, well Gerly *was* there last I went to work, but I also got a notice that she was leaving, so it might be someone else by now.
Also, lab side uses a different program for orders than parts, but I'd imagine they'd be different regardless. We use QuickQuote in Sessions (like MS Dos windows). Also I had a *month* of training, well, the first time, now I just get a half day and I'm thrown back in ('cause I only work the summers), so we definitely haven't accidentally spoken (but that'd be cool!)
As for the Canadian thing, you have *no* idea how frustrating it is on the other side. And it happens everywhere. The majority of our vendors are American, and sometimes they'll try to tell me that *I'm* wrong! "No sir, I'm pretty sure I'm in Canada, and if you try to bill this to Pennsylvania you won't get paid." Also, while *most* of Fisher US and Fisher Canada's cat numbers are the same they aren't always. Gah.
Specifically, I'm in Fisher's lab side customer service. But mostly I fill out the faxed in orders. Sometimes I answer the phones.